⭐ Help & Support

We're here to make your experience with RedRelief™ simple, smooth, and stress-free.
Find quick answers, guidance, and support below.

🔧 Using Your RedRelief™ Device

  • Getting Started

    Your device includes everything you need to begin: the RedRelief™ unit, comfort-fit silicone tips, and a charging cable.

  • How to Use It

    1. Place the silicone tips gently inside your nose.
    2. Press the button once to begin your session.
    3. Relax for 1–2 minutes while the soft red light works.
    4. Clean the tips with a soft cloth after each use.

  • How Often to Use

    Most users enjoy RedRelief™ once or twice a day as part of their daily routine.
     

    🧼 Cleaning & Care

    1. Wipe silicone tips after each use
    2. Allow the device to fully dry before storing
    3. Keep out of extreme heat or moisture
    4. Charge with the included cable only

    🚚 Shipping & Delivery

    1. Orders are processed within 1–2 business days
    2. You’ll receive a tracking link as soon as your order ships
    3. Delivery times vary by location and are shown at checkout
    4. If your package is delayed, our team is here to help

    🔄 Returns & Satisfaction Guarantee

    Your purchase is backed by our 30-day satisfaction guarantee.

    If RedRelief™ isn’t the right fit for you, simply contact us and we’ll guide you through a quick, easy return.

    ❓ Common Questions

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    Is RedRelief™ safe?

    Yes — it uses gentle, low-intensity red-light technology that’s designed to be comfortable and soothing.

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    Does it hurt or burn?

    Never. The light is soft, calm, and non-heated.

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    How long until I notice benefits?

    Many users feel more comfortable and clear during their daily breathing routine within the first few sessions.

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    Can I travel with it?

    Yes — it’s compact, lightweight, and fits easily in your bag or pocket.

    📩 Need Additional Help?

    Our team is always here for you.
    Contact us anytime at support@redreliefwellness.com and we’ll respond as soon as possible.